Think back to all the times you had to deal with someone who refuses to accept any responsibility for anything. No matter what goes wrong, it’s never their fault. A classic example comes from the excuse they so often give, “it’s not my fault, you didn’t train me.” And, in the absence of any documentation, they’ve got you over a barrel. But not if you have a Skills Training System. STS requires their signature at the end of every training session. Now, you can hold them accountable.
