Skip to main content

FAQs

Frequently Asked Questions

Start for Free

Is Instructor a downloadable app or is it web-based?

Instructor is a web-based application. No downloads are required. All you need is a web-browser and an internet connection.

Is Instructor made for synchronous or asynchronous training?

Instructor is made specifically for synchronous on-the-job training meaning a regular employee, who might not be an actual trainer, can use the App to more effectively train another employee. It is not a self-directed learning tool.

Is Instructor a Learning Management System (LMS)?

No. Instructor is a Skills Training System (STS). LMS’ are a great way to distribute knowledge-based learning to employes who sit at a desk and have a computer. Instructor is made for people who don’t sit at a desk. Instructor makes your skills-based training faster, more consistent and more effective.

Can I upload my own content?

Yes! And there’s no limit. Instructor is a Skills Training System (STS). That means it is essentially a delivery platform. You can cost-effectively create your own custom training courses. With our help, or on your own, you can create virtually any skill-building training your people need to succeed.

Is Instructor made for a desktop, laptop or mobile device?

Yes, for all. Instructor uses a smart phone or tablet to deliver skills-based training on the job. Your trainers show the app to the trainees. Together, they read the benefits of each skill and the expectations. Next, they show a short video of an expert demonstrating the skill. As the trainee practices, your trainer takes notes and occasionally video records the trainee. The notes and interim videos are used to coach the trainee. As an administrator, you’ll use your desktop or laptop to set up new courses, categories, skills and proficiencies. You’ll assign trainees and trainees to courses and you’ll review progress reports.

Does Instructor require any additional hardware or special equipment?

No special or additional equipment is required; just a smart phone or tablet.

Is there a limit to how many courses, skills or proficiencies I can create?

There is no limit on programs, categories, skills or proficiencies. There is no limit on administrators. Pricing is broken into tiers based on the number of users. In very rare situations, there may be ancillary charges for excessive video storage.

Is Instructor made for a desktop, laptop or mobile device?

Yes, for all. Instructor uses a smart phone or tablet to deliver skills-based training on the job. Your trainers show the app to the trainees. Together, they read the benefits of each skill and the expectations. Next, they show a short video of an expert demonstrating the skill. As the trainee practices, your trainer takes notes and occasionally video records the trainee. The notes and interim videos are used to coach the trainee. As an administrator, you’ll use your desktop or laptop to set up new courses, categories, skills and proficiencies. You’ll assign trainees and trainees to courses and you’ll review progress reports.

Do the trainees have access to Instructor?

That’s up to you. You may optionally allow your trainees access their own courses, skills, proficiencies, notes and recordings. They can use their login credentials to access their courses and study on their own time, but are not able to change any of the information or records that already exist.

What types of videos or lessons can I upload to Instructor?

Instructor accepts MP4 formatted videos which is the most common type of videos. Videos you have access to and record yourself are most likely going to be MP4s. Instructor also allows you to embed videos hosted on You Tube or Vimeo.

Is Instructor made for a desktop, laptop or mobile device?

Yes, for all. Instructor uses a smart phone or tablet to deliver skills-based training on the job. Your trainers show the app to the trainees. Together, they read the benefits of each skill and the expectations. Next, they show a short video of an expert demonstrating the skill. As the trainee practices, your trainer takes notes and occasionally video records the trainee. The notes and interim videos are used to coach the trainee. As an administrator, you’ll use your desktop or laptop to set up new courses, categories, skills and proficiencies. You’ll assign trainees and trainees to courses and you’ll review progress reports.

Can Instructor integrate with our LMS/HRS?

Yes, Instructor has an API that makes integration quick and easy. Integrations are created on a case-by-case basis and are considered one-time projects.

What does it cost?

Instructor is provided on a SaaS basis (Subscription As A Service). Pricing is based on user tiers.

Users Monthly

  • 1-99: $500 minimum
  • 100-299: $800
  • 300-599: $1,400
  • 600 – 1399: $2,400
  • 1,400+: $ Call

Can you export trainee data from Instructor?

Yes! Instructor has robust reporting features that can give you valuable insights as to the progress and performance of your employees as well as the success and effectiveness of any course. Reports can be run within the App and can be exported.

Is Instructor a good fit for my business?

Maybe. Instructor is a perfect for the 132 million American front-line workers who don’t sit at a desk all day. During COVID, we called them “essential workers,” because they had to go to work while many others worked from home. Instructor is ideal for manufacturing, distribution, trucking, busing, nursing homes, hospitals, restaurants, utilities, landscapers, tree services, assembly jobs…anywhere people do physical tasks. Instructor is usually not for people who sit at a desk.

How is Instructor better than my traditional OJT?

Instructor ensures that your people receive consistent, outcome-based training. Every trainee gets the same message, same expectations, same expert video. Instructor also holds you people accountable. They sign the screen at the end of every training session. No more, “you didn’t teach me that” excuses. Finally, Instructor creates digital training records that protect you from federal agencies and lawsuits.